66% of shoppers are intending to shop more locally since the covid-19 pandemic a Google Study has revealed. With this INCREASING to 74% during the christmas period as shoppers seek to avoid crowds of people, another Google Study found.
Local SEO is about unlocking not only the potential of those "shopping more locally", but also tapping into those who were already shopping locally.
In this article I will guide you through how to optimise your local business profile, whether you are looking to optimise for multi-location, or a single business / retail location. This guide is designed for you to jump in and out of, its written to be jargon free and is full of links for you to fulfil your potential and reach your target audience using organic search.
In order to help you set up and make the most of your business profile within organic search, below are a set of questions to help you optimise your online profile both within Google and your own website.
What is Local SEO?
Your website and domain in general will give your business the ability to target the entire world as a 'target audience', but the reality is that you may not want too. You may want to target the UK, a region in the UK or a city or town such as 'Manchester'. Local SEO gives you that ability to target a specific Nation, Region or Locality. Today, Local SEO has never been more important. With Local Lockdowns and travel restricitions meaning travel is less likely and users looking to shop more locally (see the Google studies above), optimising your website for local shoppers is a must. Local optimisations don't always require code changes, it can be simple content optimisations, page name changes and other simple tweaks which give you an advantage on your competitors. During these turblenet times, as we approach the festive period (i write this in October) it's time to take advanage of your already capable website and put it infront of your customers locally, increase your sales using Local SEO.
How To Optimise Google My Business for Local Search
Can Your Site Structure Effect Local SEO?
As with any website, site structure and more particularly URL structure is one of the keys to search success. It can also be one of the first points of failure. The first rule here is that whilst you can have an index of all your locations on a single page you should never simply have a single page of all your locations acting as your multi-location page. Users will find it complicated, annoying and frustrating, but search engines will just wonder what the hell is going on. The best solution all round is to have each location on its own page, or rather set of pages where relevant. Here is an example of how this works: your-store.com/locations < this is your index of stores your-store.com/locations/manchester < an individual store/location page your-store.com/locations/manchester/directions < store directions your-store.com/locations/manchester/offers < specific location offers As you see this structure offers a clean and simple approach. It would be easy for users to remember and easy to replicate by each store. Additionally, for Google My Business etc you would link directly to /location-page rather than the homepage. This enhances the user experience and as such would be likely to reduce your bounce rate etc enhancing ranking overtime for this local page.
How Can You Optimise Each Location Page for Local SEO?
With each location page, every location should have the same specific information and in the same format. This is to say the same pieces of information appear on each page but should be unique for each location. Those pieces of information are (though may not be limited to): 1) The complete location name, address and phone number (NAP), in the correct format as per Google requirements! 2) Location-specific content, and lots of it. This means testimonials, access information, photos, opening times, and offers. 3) Complete descriptions of how to get to your business using key transport infrastructure (whether that is buses, trains or motorways). 4) Specific on-page content (text) about the location, even if this is only a few sentences make the content unique to the page. << AHEM - UNIQUE CONTENT 5) Unique location-focused meta tags (title and description). This is what appears in search. Whilst it has little value for rankings, it’s what users see and hear (voice search). 6) Did I mention use amazing images? (and maybe video too) With all the above you’ll have a really keen advantage over your competitors in 95% of cases. Most will just roll out the same content to every page, just changing opening times and that's about it, so always go the extra mile for your users.
Can I Optimise for Voice Search Too?
Well you already are if you are doing SEO, but that's between you and I. But really, you need to be doing a little more and the first big step along that path is to use structured markup language or microformats - also known as Schema. This really is something I've spoken about for a long time and has come into its own in the past 2 or 3 years.
Can Localised Content Improve Local SEO?
With the 66% of shoppers set to buy more locally due to covid19, local content is one of the tools which can really help boost SEO performance. Traditionally used by single location retailers or service providers, localised content is now becoming common across multi-location providers as it offers them a way to approach their target audience - however multi-location providers tend to look off-site for their local content with links to site whilst single location will look to build a content hub on-site.
Do Reviews Help on Yelp & Google?
According to Hubspot's 2020 state of the industry and Moz's State of Search 2020, Reviews and Local Citiations can help boost local rankings. It is therefore not only important to ask for shoppers to leave a review but also to ensure that you are of course listed on Yelp and Trip Advisor etc. Local citations are in effect the links/citations from large scale directory-type websites offering guides to areas or the such. A good example of this type of website is Yelp or TripAdvisor. There are also industry-specific directories that can provide citations, as can local news publications.
Is Being Mobile-Ready Important for Local Search?
Honestly, if you're asking this question - you probably ought to become a timelord and read this Google Webmaster Blog article from 2015. It in essence followed an update to the core algortihm called 'Pigeon' which was their first real mobile update, there have been many more since and Google is now really mobile-first. What this meant for local search is that if your website isn't mobile-ready and mobile-first then you will likely be missing a large % of your target audience. (ok, there are a very few markets such as finance trading where this isn't always applicable - though to some degree it remains). So here are a few tips to ensure your website is mobile ready and optimised: 1) Ensure your website loads quickly on mobile (4g speed not wifi), no more than 3 seconds on any page. 2) Ensure all functionality works as expected, including forms and checkout processes. 3) Use bigger fonts for text if required, in particular pay attention to standard paragraph text. 4) larger calls to action pay divdends in returns. 5) remove copy and images you don't need on mobile, a simple UI/UX is better often. You can test your mobile friendly rating using Google's Testing Tool here.
We've kept this guide simple and to things which are fairly easy to implement in a short space of time, so that your business can grow locally as quickly as possible.
We know that there are many other things you could do, we know that content gap analysis could be a part of a local strategy, we know that you should be making tip to review your existing citations - but this guide is about getting you going and powering you forward - ensuring you are setup and ahead of the game.
If you're stuck and have a question about Local SEO get in touch today.